> ## Documentation Index
> Fetch the complete documentation index at: https://docs.opensubs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up quick actions

> One-click links that do the thing for a subscriber: build them once, send them anywhere.

OPENSUBS PLATFORM

10 min

A quick action is a link that performs one change on a subscription when the subscriber taps it: no login, one confirmation page. Build them once; use them from any subscription page or as merge tags in notification emails.

**1. Create the action**

* Open **Settings > Quick actions** and click **Create quick action**.
* Give it a **Name**, then pick the **Action type**:

| Family | Action types |
| - | - |
| Schedule | **Skip next order** · **Delay next order** · **Ship now** |
| Status | **Pause subscription** · **Resume subscription** · **Reactivate subscription** · **Reactivate with a discount** · **Reactivate with a one-time add-on** |
| Changes | **Apply a discount code** · **Add a product** · **Swap a product** · **Change delivery frequency** · **Update payment method** |
| Combined | **Multiple actions**: two to four steps run in order, each type once, reactivation first when present |
| Special | **Convert order to subscription**: acts on a past one-time order, with an optional discount code |

* Types that need details (discount code, product and variant, new frequency) ask for them right there.

> [!TIP]
>
> **Checkpoint:** the action does one clear thing and its name says so.

![Settings > Quick actions: the list of actions with their status badges.](https://mintcdn.com/opensubs-docs/T6NpYT9MdOxqnOk5/images/platform-v2/run/29-quick-actions.png?fit=max\&auto=format\&n=T6NpYT9MdOxqnOk5\&q=85\&s=791669faf340ff82e4f489c544d7a87f)

**2. Set its availability**

* Under **Availability**: **Status** (**Active**, **Paused**, or **Archived**), **Max uses per subscription** (empty means unlimited), and **Expires**.
* Empty **Expires** means never; a date ends at 11:59 PM that day. Individual links have shorter lifetimes (below).

> [!TIP]
>
> **Checkpoint:** status reads **Active**, with the limits you mean.

**3. Put it to work, two ways**

* **In your replies:** every active action appears in the **Quick action link** menu on a subscription's page; a click copies a single-use, 60-minute link ([When a subscriber asks for help](https://docs.opensubs.com/platform-v2/run/when-a-subscriber-asks.md)).
* **In your notifications:** after the first save, a **Notifications** section appears; tick the sends under **Add this link to notification sends**, or copy its **Merge tag** into a template.
* Links inside notification sends are reusable for that send's life (about 30 days).
* The classic: a dunning email with a one-tap **Update payment method** link; its confirmation page drops the subscriber on their subscription in the portal, signed in.

> [!TIP]
>
> **Checkpoint:** the action shows in the **Quick action link** menu and the sends you picked.

> [!NOTE]
>
> **A quick action link is a key, scoped to one subscriber.** Anyone holding a live link can use it, so treat it like a signed-in session. Admin-copied links work once and die in an hour; notification-email links last the send's life, so keep them out of anywhere public.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.